New England
Educational Institute
A Leader in Continuing Education
for Mental Health Professionals
Cape Cod, Massachusetts
Santa Fe, NM
Marco Island, FL
Ireland with Thomas Moore

New England
Educational Institute

learn@neei.org

phone 413-499-1489
fax 413-499-6584

449 Pittsfield Rd
Suite 201
Lenox, MA 01240

Frequently Asked Questions

How will I know if a seminar is still open?

Seminar availability will be noted on our website. You may also email or call our office to verify availability.

What is your cancellation policy?

Cancellation must be made in writing. A full refund less a $75 service charge will be made for cancellations postmarked by the date indicated in the printed brochure and on this website. No refunds will be made thereafter.

If I can't attend the seminar can someone go in my place?

Yes, we do allow substitutions at our seminars. Please email or call in your substitution request prior to the seminar.

Will you cancel the seminar due to inclement weather?

NEEI has yet to cancel a seminar due to weather in over 30 years.

Do you make accommodations for people with disabilities?

Yes, if you require special accommodations due to a disability please contact our office at least two weeks prior to the seminar so that we may provide you with appropriate service.

Do you accept Purchase Orders?

Yes, we do accept purchase orders. Please include the purchase order with your completed registration form. Please Note: All Purchase Orders must be paid in full prior to the beginning of the seminar.

Do you accept credit cards?

Yes, we accept MasterCard, Visa, American Express and Discover.

Can I register the day of the seminar?

It is in your best interest to register in advance; however, we can register you at the seminar, space permitting. Participants who register on the day of the seminar will need to pay with cash or a credit card. Checks are not accepted at our seminars.

Do you offer discounts for groups?

Yes, we do offer a discount for groups of three or more people. To qualify for a group rate all registration forms and fees must be received at the same time.

Is there a daily rate for the Symposia?

Yes, one may attend the symposia by paying a per diem rate. Please contact our office at learn@neei.org for specific rates.

Will I receive a receipt for my registration?

All participants receive a letter of confirmation, which will verify payment.

Which professions do you offer continuing education credit for?

NEEI offers continuing education credit to a number of disciplines. Please refer to the CE Credit Page of the seminar of your choice.

Do I need to attend all days of a Multi-Day Symposia in order to receive credit?

This depends on your particular discipline. Please refer to the CE Credit Page of the seminar of your choice.

May I leave the seminar early?

You may leave early; however, continuing education credit is often contingent upon completion of a full seminar. Please refer to the CE Credit Page of the seminar of your choice.

May I record the seminar?

No, the use of audio or video devices is not permitted.

Is lunch provided?

Lunch is not provided at our seminars.

Is there a dress code?

There is no dress code; however, meeting room climates vary so we recommend you wear layered clothing to ensure your personal comfort.

Can my spouse, partner, friend, or child accompany me to the seminar?

Unregistered guests are not permitted in our seminars.

May I bring my pet?

Pets are not permitted in our seminars with the exception of service animals.

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